Frequently Asked Questions

Everything you need to know about your next adventure with TentBox.

Will a TentBox fit on my vehicle?

TentBox models are designed to be universal and fit on almost any vehicle, from small hatchbacks to large SUVs. You simply need a set of cross bars (roof racks) that are compatible with your car's roof load limit.

How long does shipping take?

We offer fast, reliable shipping across the country. Typically, orders are processed within 1-2 business days, and delivery takes between 3 to 7 business days depending on your location.

Is it easy to install and open?

Yes! Most TentBox models can be installed in under 30 minutes. Once mounted, the gas-assisted opening mechanism allows you to set up your sleeping space in less than 60 seconds.

What is your return policy?

We offer a 30-day return policy for unused products in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate the return process.

Are TentBoxes waterproof and wind-resistant?

Absolutely. Our tents are built with high-quality, waterproof ripstop fabrics and feature reinforced seams. They are tested to withstand heavy rain and high winds, ensuring you stay dry and comfortable.

Do you offer a warranty?

Every TentBox comes with a standard 2-year warranty that covers manufacturing defects. We pride ourselves on the durability of our gear and offer full support for spare parts and repairs.